Terms of sale

Information about WeFindYourPart, a trading brand of MALLORQUETAVAN S.L. (Spanish tax ID B70953823).

1. Seller and scope

WeFindYourPart is a trading brand of MALLORQUETAVAN S.L.. Products are sourced and sold under individual quotations, not through automated online checkout. These terms are supplemented by each accepted quote and do not limit mandatory consumer rights.

2. Quotation

Submitting the form is free and does not oblige you to buy. A quotation should specify the item, specification, quantity, total price including applicable taxes, shipping, destination, expected delivery period, validity and relevant additional charges.

3. Acceptance and payment

Once you accept the quote, you may pay by bank transfer or payment link, whichever you prefer among the available options. Payment details will be provided individually; never enter complete payment card details in the request form. The order is processed after payment has been confirmed.

4. Delivery

Products are shipped to the agreed destination within the delivery timeframe stated in the quotation, calculated from payment confirmation where the quote expressly so provides. Delivery cost is disclosed before payment. Deliveries to ports, marinas and vessels depend on access and carrier availability. If no delivery date is agreed with a consumer, the general statutory 30-day delivery rule applies, subject to legal exceptions.

5. Delays and refunds

If an item becomes unavailable, a material delay occurs or there is a shipping issue, the customer will be informed and legally appropriate remedies offered, including refund where due. Mandatory consumer protections are unaffected.

6. Consumer withdrawal rights

Consumers buying at a distance generally have 14 calendar days from receipt to withdraw without giving a reason. Notify the customer service address unambiguously or use the template below. Legal exceptions include goods made to the consumer's specifications or clearly personalised. Simply sourcing an item to order does not automatically remove withdrawal rights. Returns and refunds follow applicable law and pre-contract disclosures.

7. Legal guarantee and complaints

Mandatory conformity guarantees apply. Under Spanish law, new goods are generally covered for lack of conformity for three years from delivery; stronger mandatory rights for other resident consumers are not excluded. Contact the company regarding claims.

8. Regulated products

Oils, chemicals, paints, safety equipment and other goods may be subject to transport, approval and delivery restrictions. Product suitability, dimensions, grade and compatibility should be checked before acceptance.

9. First-order promotion

The advertised 10% first-order product discount will be shown in the quotation before acceptance, identifying eligible items and any exclusions.

10. Marine services

Any sourcing or quotation of services in port is separate and subject to availability; the actual provider, responsibility, payment and service terms will be disclosed before the service is contracted.

Withdrawal form template

To MALLORQUETAVAN S.L., email info@wefindyourpart.com. I hereby give notice that I withdraw from my contract for the following goods: __________. Quote/order number: __________. Ordered on: __________. Received on: __________. Name: __________. Address: __________. Date: __________. Signature (only if sent on paper): __________.